There’s no better time to set resolutions and plan a fresh start than in the New Year; especially for your business. As we get closer to 2016, it’s important to look back and evaluate the year past and look forward to a productive year ahead. Here are a few business goals you should have on your resolution checklist for a successful New Year to come.
Know your numbers. Creating a solid plan with a forecast, budget and goals can help you stay on track in boosting sales and revenue throughout the year. Make a schedule to track your progress and monitor key metrics that can determine success for your business.
Show a little TLC for your employees. Happy employees mean happy customers, so it’s important to take care of your employees as much as you would your customers. Remember, energy and attitude are highly contagious, so if your employees enjoy coming to work they will be much more effective in providing top-notch customer service.
Be present. When you have customers who already love your brand, they’ll love you even more when they can put a face to the name. Take the time to be present during peak hours in order to get to know your customers better and vice versa.
Hear your customers out. Talk to your customers to determine whether you need to make some changes here and there to stay ahead of their expectations. If you can’t sit down with your customers one-on-one, create a quick survey in order to get their feedback.
Don’t forget to take care of you. As a business owner, it’s part of our nature to be on the go. Always. But that doesn’t mean you shouldn’t take time for yourself. Pencil in an hour a day to clear your mind and complete tasks that you haven’t gotten around to.
The New Year is the perfect opportunity to make goals and resolutions you can keep. Happy goal setting!